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Warranty conditions

  • 1. The warranty period starts from the invoice date and is 2 years.

  • 2. Invoices issued for the product sold replace the guarantee certificate.


  • 3. The entire product, including all its parts, is under the warranty of our company.


  • 4. In case of malfunction of the product within the warranty period, the time spent in repair is added to the warranty period. The repair period of the product cannot exceed 30 working days. This period starts from the date of notification to the service station of the malfunction related to the product or, in the absence of a service station, to the seller, dealer, agency, representative, importer or manufacturer-producer of the product. Consumer's fault notification; It is possible to do so by telephone, fax, e-mail, registered letter with return receipt or similar means. However, in case of dispute, the burden of proof belongs to the consumer.


  • 5. In the event that the product malfunctions due to material, workmanship or assembly errors within the warranty period, it will be repaired without any charge under the name of labor cost, replacement part price or any other name.


  • 6. Malfunctions caused by misuse are not covered by the warranty. Our technical team helps us for any problems that may arise in the delivery and post-delivery assembly of the products.


  • 7. All our seats are covered by insurance until they reach you and are installed. If a problem occurs in any part of your incoming product due to transportation or transportation, the defective part will be replaced free of charge.


  • 8. Situations that are out of warranty, before you sign the cargo delivery report for damaged packages while receiving your products, you should print this as a note and take a photo of the damaged package and send it to us. This issue is important for us to invoice the damaged product in the package to the courier company. In order to prevent a wrong part from being sent to you, you need to send us a few photos by phone or e-mail from the contact section.

Seat Order Phone Logo

Cu. Service: +90 212 462 21 00

WhatsApp : +90 532 350 43 60

Seat Order Working Hours Logo

Monday - Friday: 08.30 - 19.00

Saturday: 08.30 - 17.00

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